lost password to API sandbox account

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Hi, I am an international developer and I have an API sandbox account created via apm.fidor.de, but I have lost/forgotten the password.

When I tried to reset the password, I was directed to a screen that prompts me for a mTAN, which I do not have at all (likely because I do not have a real Fidor bank account created yet).

Could someone please help me out with this? Thanks

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